Privacy Policy

Last updated: March 2026

1. Introduction

This Privacy Policy explains how https://www.postcodedata.io/ ("our website") collects, uses, and protects your personal data.

Our website is operated by Hank Zarihs Associates Limited ("we", "our", "us"), a company registered in England and Wales (Company No. 10256903) with a registered office at:

2nd Floor North Park House, The Precinct, High Road, Broxbourne, EN10 7HY

We are the data controller for the purposes of UK data protection law.

We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK GDPR and the Data Protection Act 2018.

By using our website, you agree to the practices described in this policy.

2. What Data We Collect

We may collect and process the following types of personal data:

2.1 Account & Client Data

  • Name
  • Email address
  • Postal address
  • Phone number
  • Account login details

Purpose: To create and manage your account, provide services, and communicate with you.

Legal basis:

  • Contract performance
  • Legitimate interests

2.2 Registration & Enquiry Data

  • Information submitted via forms
  • Contact details
  • Messages or enquiries

Purpose: To respond to enquiries and manage registrations.

Legal basis:

  • Legitimate interests
  • Contract performance

2.3 Communication Data

  • Emails, messages, or support requests
  • Correspondence records

Purpose: To communicate with you and maintain records.

Legal basis:

  • Legitimate interests

2.4 Transaction & Payment Data

  • Billing details (name, email, billing address)
  • Payment method details (processed securely by third parties)
  • Transaction history

Important:
We do not store full payment card details. Payments are processed securely via third-party providers such as Stripe, which handle your payment information in accordance with their own privacy and security standards.

Purpose: To process payments and manage subscriptions.

Legal basis:

  • Contract performance

2.5 Technical & Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and interaction data

Purpose: To analyse usage, improve the website, and ensure security.

Legal basis:

  • Legitimate interests
  • Consent (for analytics tracking where required)

2.6 Marketing & Notification Data

  • Email preferences
  • Subscription to updates or newsletters

Purpose: To send updates, offers, and service-related communications.

Legal basis:

  • Consent
  • Legitimate interests

3. How We Use Your Data

We use your personal data to:

  • Provide and manage your account
  • Deliver our services
  • Process payments and subscriptions
  • Communicate with you
  • Improve our website and user experience
  • Send relevant updates and marketing (where permitted)
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience.

Analytics Tools

We may use tools such as Google Analytics to:

  • Understand how users interact with our website
  • Analyse traffic and behaviour
  • Improve website performance

Google Analytics may collect data such as:

  • IP address (anonymised where applicable)
  • Device and browser information
  • Pages visited and time spent

This data is processed in accordance with Google’s privacy policies.

Marketing & Tracking Pixels

We may also use tracking technologies (e.g. Meta Pixel or similar tools) to:

  • Measure marketing effectiveness
  • Deliver relevant advertising

These tools are only activated where you have given consent via our cookie banner.

For full details, please see our Cookie Policy.

5. Sharing Your Data

We may share your personal data with:

  • Payment processors (e.g. Stripe)
  • Hosting providers and cloud services
  • Analytics providers (e.g. Google Analytics)
  • Marketing platforms (where applicable)
  • Professional advisors and contractors
  • Regulators or legal authorities (if required)

We ensure all third parties handle your data securely and in compliance with data protection laws.

6. International Data Transfers

Some third-party providers (such as Stripe or Google) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses
  • Adequate data protection measures

7. Data Security

We implement appropriate security measures to protect your data, including:

  • Secure infrastructure and encryption
  • Access controls
  • Monitoring for threats

However, no system is completely secure, and transmission of data is at your own risk.

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

We may retain account data for a period after account closure to allow reactivation and maintain records.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies before submitting personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

support@postcodedata.io